FamilyCast Privacy Policy

Provided by ProFam Australia (Trading under Focus on the Family Australia (FOTFA))

1. Description of Service 

This privacy policy is intended to inform you about the information and data gathered by ProFam Australia (trading under Focus on the Family Australia (FOTFA / FamilyCast))  (“us”, “we”, “our”) when you use this service, how we store your information, information we collect and to the degree your information may be used.

FOTFA takes your privacy seriously. We do not rent, sell or share your personal information with 3rd parties, except as listed below. We may update this Privacy Policy from time to time, if you are a registered FamilyCast user, we will attempt to inform you of any material changes by email. Otherwise, please check back frequently on the FamilyCast website for the latest and most updated privacy policy posted here. FOTFA provides you with the opportunity to review, remove and modify any personal information that you provided previously under the Data Protection Act 1998, please contact us directly by email at hello@familycast.com.au to make changes to your personal information. You may also update your personal information by logging into your FamilyCast account and updating your details by going to your User Settings when logged into your account. 

2. Data Collection & Use

We only collect the personal data you choose to provide us during your registration process. As part of the registration process in order to use FOTFA services you need to provide us with your Full Name, Address, Email Address, Phone, Country, State, Post Code, and Billing information, including credit card data, Stripe information. All data is stored in the United States. You may elect to not provide any of the above info, but you will then not be able to use FOTFA services or certain features. We will keep your data for up to 30 days after your account is deleted. After the 30 days all your data is fully removed from our system.

3. Analytics

We may collect and store certain information about your interaction with FOTFA website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. FOTFA uses this information, only to improve the quality of our services and products. If you choose to decline cookies via your browser, you may have some limitations in using FOTFA services.

4. Email Notices

When you register to use FOTFA services or by purchasing any products from a vendor using FamilyCast services, your email will automatically be listed in the FamilyCast mailing list. You will receive welcome information, account information, and other marketing related information related to FamilyCast services and the products you viewed and purchased. You may also receive periodic emails from us notifying you of new features, products, titles and other related information for FamilyCast services. You may choose to opt out of receiving emails from FamilyCast, but if you choose to do so, you will not receive technical support requests, account updates and notifications, product updates, security updates or updates to the Terms of Services of FamilyCast as well as updates to Privacy Policy of FamilyCast. At any time if you forget your account information, you may log back onto FamilyCast website and click ‘Forgot Password?’ on the Sign-In page, a password reset link will be emailed to you with further steps to reset your account info.

5. Business Transitions

In the event FOTFA goes through a business transition, such as a merger, acquisition by or with another company, including partial or all assets, any personally identifiable information we have on record will likely be transferred with the transition.

6. Security

We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorised access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a tough to guess password for your registered account with FOTFA to ensure others from easily guessing your password.

7. Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

8. Your Rights

You have the right to ask us to not process your personal data for marketing purposes. You can exercise that right by contacting us our team at hello@familycast.com.au

9. Contact Information

If you have any questions or concerns about this policy or any FOTFA products, services or features, please don’t hesitate to contact us at hello@familycast.com.au